Terms and Condition
Welcome to Moonscape Real Estate (“Company,” “we,” “our,” “us”). By accessing or using our website, services, or property listings, you agree to comply with and be bound by these Terms & Conditions.
If you do not agree with any part of these Terms, please refrain from using our website or services.
1. Introduction
Moonscape Real Estate operates as a property consultancy and brokerage in Dubai, United Arab Emirates. Our services include property buying, selling, leasing, investment advisory, and related real estate solutions.
By using our services, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.
2. Scope of Services
Moonscape Real Estate provides the following services:
Property buying, selling, and leasing
Luxury property advisory and investment consultation
Market insights and property valuations
Property management and after-sales support
Assistance with legal formalities, NOCs, and ownership transfers
Note: We act as an intermediary between property owners, developers, and clients. We are not responsible for any issues beyond our brokerage obligations unless stated otherwise in a formal agreement.
3. Use of Website & Listings
All property listings, descriptions, images, and prices displayed on our website are provided for informational purposes only.
While we strive to maintain accuracy, we cannot guarantee that all information is complete, up-to-date, or error-free.
Prices, availability, and property specifications are subject to change without prior notice, depending on developers, landlords, or market fluctuations.
4. Client Responsibilities
By engaging our services, you agree to:
Provide accurate, complete, and up-to-date personal and financial information.
Comply with UAE real estate laws and Dubai Land Department (DLD) regulations.
Ensure that any funds used for property purchases or rentals are obtained legally.
Understand that all property-related decisions are ultimately your responsibility.
5. Booking, Payments & Refund Policy
For certain services, you may be required to pay a booking deposit or agency fee.
All payments must be made through secure and authorized channels only.
Refunds:
Booking deposits are typically non-refundable unless specified in writing.
Refund requests will be handled according to individual project or developer terms.
6. Legal & Regulatory Compliance
Moonscape Real Estate strictly adheres to UAE real estate laws, including:
Dubai Land Department (DLD) guidelines
Real Estate Regulatory Authority (RERA) policies
Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements
We reserve the right to request identification documents and verify client information in compliance with UAE regulations.
7. Limitation of Liability
Moonscape Real Estate shall not be liable for:
Losses arising from inaccurate property information provided by third parties (developers, landlords, etc.)
Any indirect, incidental, or consequential damages related to property investments
Market fluctuations affecting property values or rental returns
Disclaimer: Real estate investments carry inherent risks. We advise clients to perform due diligence before making financial commitments.
8. Intellectual Property Rights
All website content, including text, images, videos, designs, and logos, is the exclusive property of Moonscape Real Estate unless otherwise stated.
Unauthorized reproduction, redistribution, or commercial use of any website content is strictly prohibited.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of these external sites. Accessing them is at your own risk.
10. Privacy & Data Protection
By using our services, you agree to our Privacy Policy
11. Termination of Services
We reserve the right to:
Terminate or restrict access to our website and services at any time
Refuse service to any client if we suspect misuse, fraud, or illegal activity
Enforce UAE laws where necessary
12. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of the United Arab Emirates.
Any disputes will fall under the exclusive jurisdiction of the Dubai Courts.
13. Contact Information
For questions about these Terms & Conditions, you can reach us at:
Moonscape Real Estate
📍 Dubai, United Arab Emirates
📧 Email: info@moonscaperealestate.com
