Privacy Policy
At Moonscape Real Estate (“Company,” “we,” “our,” “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website, engage our services, or communicate with us.
By using our website or services, you consent to the terms of this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services:
a) Personal Information
When you interact with us, we may collect:
Name
Email address
Phone number
Nationality
Property preferences (e.g., budget, location, type of property)
Financial details (if required for property transactions)
Passport, Emirates ID, or other identification documents (only when legally required)
b) Non-Personal Information
Device information (browser type, IP address, operating system)
Website usage data (pages visited, time spent, clicks, etc.)
2. How We Use Your Information
We use your data to:
Provide property buying, selling, and leasing services
Share relevant property listings and investment opportunities
Facilitate communication between buyers, sellers, and developers
Process property transactions securely and in compliance with UAE laws
Send updates, newsletters, and marketing communications (only if you consent)
Improve our website experience and services
3. Sharing Your Information
We value your privacy and only share your information when necessary:
With developers, landlords, or property sellers – to facilitate property inquiries or transactions
With financial institutions – when mortgage or loan assistance is required
With legal authorities – when required by UAE law or regulation
With third-party service providers – such as marketing platforms, CRM tools, or IT support, strictly for operational purposes
We do not sell or rent your personal information to any third party.
4. Data Storage & Security
We store your information securely using encrypted systems and controlled access.
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with UAE legal obligations.
We implement firewalls, SSL encryption, and regular security audits to safeguard your data.
5. Cookies & Tracking Technologies
Our website uses cookies to:
Improve user experience
Analyze website traffic and trends
Personalize property recommendations
You can disable cookies in your browser settings, but some features of the website may not function properly.
6. Your Rights
Under applicable UAE data protection regulations, you have the right to:
Access the personal data we hold about you
Correct inaccuracies in your personal data
Withdraw consent for marketing communications
Request deletion of your personal data, where legally permissible
To exercise these rights, email us at info@moonscaperealestate.com
7. Third-Party Links
Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of such third parties. We encourage you to read their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. The updated version will always be posted on our website, with the “Effective Date” revised accordingly.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Moonscape Real Estate
📍 Dubai, United Arab Emirates
📧 Email: info@moonscaperealestate.com
